While the popularity of Voice over IP (VoIP) has exploded since the advent of the Internet, the technology does not come without its challenges. Implementing VoIP or upgrading current voice and data communications systems does not have to be a hassle if potential roadblocks are recognized before they escalate.

Market research firm Technavio forecasts that the market for global mobile VoIP will have a compound annual growth rate of 28% between 2016 and 2020. The rise of the mobile VoIP market will increase the need for voice calls as well as video, making VoIP technology that combines voice, data, and video on one platform necessary for companies to do business.

Following are roadbloacks to successful VoIP implementation, and tips on how to avoid them:

1. Old Infrastructure

Implementing VoIP often requires replacing old infrastructure and equipment in order to make technology compatible with these new systems. Even if IT managers are tempted to keep their current network connections as they are, they will likely have to upgrade to get the voice call quality they desire.

2. Integrating New Technology with Old

It is difficult for certain tech changes to happen right away due to budgetary, training, or other issues. IT managers may have to integrate new technology with old networks or equipment. Whether or not they are dealing with old technology, managers need to ensure their VoIP and telecommunications systems are compatible with existing equipment.

3. Network and Data Security Effectiveness

Since VoIP involves Internet and data connections, there are security risks involved that could endanger networks, individual devices, and more. IT managers should perform a security audit and patch up any software or loopholes that could result in data breaches, cyberattacks, or other incidents. They should also install software or implement cybersecurity procedures to further protect their telecommunications systems, including establishing firewalls, strengthening passwords, and restricting access only to essential personnel.

4. Connection Speed Optimization

With the move to voice/data calls, IT managers will have to be ready with more bandwidth. Connection speeds that are not optimized for VoIP will likely lead to dropped calls, issues logging onto the Internet, and other problems that could affect worker productivity or even corporate reputation. Test speeds with new telecommunications technology and use connection configurations according to manufacturer or service recommendations.

5. Call Quality and Lost Calls

When call quality is affected by connection speeds or other tech issues, it could lead to echoes in calls and muffled sound that can be frustrating to overcome. Make sure employees are not losing calls when implementing new call technology. It could be beneficial to check provider reviews or testimonials before signing a contract.

Recognize and overcome these five roadblocks to get your business on the path to successful VoIP implementation.